忠誠
analysis
analyzing
behavior
behaviour
business
buyer
buying
complaint
concept
consumer
consumerism
customer
data
decision
demand
determinants
developing
dissatisfaction
ethnographic
expectations
icon
individual
learning
market
marketing
mix
motivation
online
opportunity
perception
positioning
problem
process
production
products
qualitative
quantitative
recognition
reduction
relationship
research
risk
satisfaction
segmentation
services
strategy
target
user